0

HOW DO I CONTACT PCI?

Call, email, fax or write us at: Professional Collections, Inc. 211 South 200 East Price, Utah 84501 Phone:  435-637-8500 Fax:  435-637-8504 Email:  pci_hg@hotmail.com   We are anxious to [...]

0

IT’S NOT FAIR I HAVE TO PAY AGENCY COMMISSIONS. CAN’T THE DEBTOR BE REQUIRED TO PAY THOSE?

We will help you include specific language in your signed invoices allowing us to add collection commission, interest, etc. to delinquent accounts thereby providing the highest possible return to you.

0

WHAT DO I DO IF I GET A BANKRUPTCY NOTICE ON A DEBTOR I HAVE TURNED TO PCI?

Please notify PCI of any notices your office receives from the bankruptcy court. PCI will follow-up with all appropriate filings with the court.

0

CAN I CANCEL AN ACCOUNT, IF NEEDED?

Yes, just contact PCI with the request and the reasons for the cancellation.

0

DOES PCI ACCEPT SETTLEMENTS IF A DEBTOR OFFERS ONE?

If a debtor offers a discounted amount, PCI will contact you to give details behind the settlement offer and let you determine if you will or will not accept the settlement.

0

HOW WILL I KNOW WHAT’S HAPPENING WITH MY ACCOUNT?

Regular reports are provided to our clients including: Acknowledgements—Client acknowledgements are sent to our clients on the day the account is entered into our system.  This report includes [...]

0

WHAT DO I DO AFTER I’VE SEND AN ACCOUNT TO PCI?

KEEP US INFORMED We need to be informed of any contact you may have with the debtor after the account has been sent to us for collection. Check the reports we send you to verify the accuracy of [...]

0

WHAT DOES PCI DO ONCE IT RECEIVES AN ACCOUNT FROM YOU?

Within one or two days of receipt, a new account is entered into our system and is checked with past and existing records for debtor matches. Many of your debtors will have current or previous [...]

0

WHAT DO YOU NEED FROM ME TO GET STARTED?

VALIDATION OF DEBT A computer printout, invoice or statement is usually sufficient. Supply a copy of a signed contract, invoice, personal guarantee or judgment if you have one. This should show [...]

0

HOW SOON SHOULD I SEND AN ACCOUNT?

The ideal age of an account when turned to collections is 60-90 days old. Statistics show that the older an account is, the less likely an agency will be able to recover your money.

page 1 of 2