WHO WE ARE
Over four decades of experience
- Serving Utah since 1976.
- Our employees have an average tenure of over 20 years.
Exceptional Returns
- Returns that more than double the national average.
Professional Collection Agency
- Licensed and bonded in the State of Utah.
- All of our collectors understand and comply with the provisions of state and federal law. They are courteous and professional with all communication with debtors and the handling of clients’ accounts.
- We are a model agency adhering to state and federal regulations including FDCPA (Fair Debt Collections Practices Act), FCRA (Fair Credit Reporting Act), TCPA (Telephone Consumer Protection Act) and HIPAA (Health Insurance Portability and Accountability Act), just to name a few.
Dedicated to Customer Service
- Because we are local, we are accessible to you and to our local court system.
- PCI takes pride in learning our individual client’s needs allowing us to alter our program to meet your needs.
- We provide each of our clients with regular reports to keep you informed of the status of your accounts. These reports include acknowledgments, status reports and monthly statements.
- Reports are helpful, but the key to our customer service is our relationship with our clients.
- We understand that we are representing your company and, therefore, must represent your standards.